Two-factor authentication tightens on the e-way bill and e-invoice portals

Note: Illustrative industry-news item. Confirm the applicable dates and thresholds against the official advisory.

Authentication on the e-way bill and e-invoice portals continues to tighten, with two-factor authentication (2FA) extending to more taxpayers. For businesses that move goods daily, a login change is not an IT footnote — it's a potential dispatch bottleneck.

What's changing

• 2FA at login, using an OTP alongside the usual credentials.
• Broader coverage as turnover thresholds step down over time.
• Tighter control over sub-user access for staff who generate e-way bills.

Where it bites

The risk isn't the rule — it's the operational gap. A warehouse that can't generate an e-way bill at 8 a.m. because the OTP goes to a number nobody monitors is a warehouse that can't dispatch.

Action for logistics-heavy businesses

1. Register the right mobile number for OTP — ideally a monitored, shared operations line, not a single person's phone.
2. Set up sub-users properly so dispatch doesn't depend on one login.
3. Brief the warehouse and transport teams before the change applies to you.

A small process change now avoids a dispatch halt later. If your operations depend on high e-way-bill volumes, confirm your access setup this month.